The factsheets published on the topic of Human Resources HR, by the Chartered Institute for Personnel and Development (CIPD), document the status quo of the discussion.
The E-Learning-Factsheet has been updated and offers a valuable overview of this area with lots of information. It is also useful for getting a grip on the jargon in the e-learning scene.
The CIPD viewpoint could be read as a confirmation of the approach Creative Futures has taken.

 It says:

Far too often any discussion of e-learning is surrounded by over-statement and hype. Our CIPD view is that the following principles should underline any strategy for e-learning.

  • Start with the learner - recognise the limitations of the population that you are trying to reach.
  • Relevance drives out resistance - if the e-learning material is seen as relating to something that matters in the organisation, people are more likely to try to use it.
  • Take account of intermediaries - Much learning requires an intermediary to advise and direct the learner. This is just as true of e-learning; it will not be successful if taken in isolation from other learning.
  • Embed activity in the organisation - this is a subtler point but follows from the previous one. E-learning modules should be seen as one element in an organisational learning strategy; where possible their use should be linked with instructor-led courses and other human resource management systems (for example performance appraisal).
  • Support and automate - this final catch-all point reinforces and underlines the others. E-learning does not offer us the opportunity to automate all our learning processes. Instead it is a powerful new element in a wider strategy which requires support for learners in the context in which they learn.

The factsheet

  • considers the scope and types of e-learning
  • reports progress to date based on findings of our learning and development surveys 
  • gives the CIPD viewpoint on e-learning implementation
  • provides links to case studies on implementing effective e-learning. 

Chartered Institute for Personnel and Development (CIPD), Juli 2009

Additional support material: Elliott Masie's Think piece "Defining the ‘e’ in e-learning"

Reference: Jochen Robles on Learning, knowledge and technology (in German)